When gaming starts crossing the line from entertainment into a problem, acting early is the smart move. 99cbaji offers a full range of protective features — in Bengali, completely free.
99cbaji believes gaming should bring joy, not hardship.
Every tool is completely free and available to use at any time.
Set your own daily, weekly, or monthly deposit cap. Lowering a limit takes effect immediately; raising it requires a 24-hour waiting period — to ensure decisions are made with a clear head.
Decide in advance how long you want to play each session. Once that time is up, the platform automatically logs you out — a simple way to stay on top of your time.
Take a gaming break from 1 day up to 6 weeks. Your account stays locked for the duration — promotional emails are paused too. Once the break ends, you can reactivate it yourself.
Exclude yourself from the platform for anywhere from 6 months to permanently. During self-exclusion, no new account can be created and logging in is not possible. This is the most effective step in serious situations.
Set a maximum stake per bet. This helps curb the temptation to place large bets on impulse in the heat of the moment.
View a dashboard showing how much time you've played, how much you've deposited, and how much you've won or lost over the past 30, 60, or 90 days. It's a great way to understand your own patterns.
Playing at 99cbaji is about more than chasing a win — it's entertainment, it's an experience. But like any form of entertainment, gaming has healthy boundaries. Staying within those boundaries is what responsible gaming means.
Online gaming is still relatively new in Bangladesh, and many people aren't sure when fun play crosses into a problem. Some think they can win back what they've lost and keep trying. Others spend more time than they intended and end up neglecting family. Recognising these signs early is important.
99cbaji has always said the same thing — gaming is for enjoyment. If someone starts to see gaming as a main source of income, or feels anxious about losses, that's no longer entertainment. When that happens, it's time to stop and seek help.
The heart of our responsible gaming program is this — you are in control of your own protection. From your account settings, you can set any limits you need, take a break, or even leave the platform permanently. No one will hold you back — we're here to help.
Let's talk about deposit limits for a moment. Many people assume they're mandatory or set up for the platform's benefit — but that's not the case. This is entirely your choice. You decide the maximum amount you want to spend on gaming each month, the same way you'd set an entertainment budget at the start of the month. Once the limit is in place, it prevents any large late-night deposits from slipping through.
Session time limits are popular for a reason. When you're playing on mobile, two or three hours can slip by without you noticing. Set a session time limit and the system will remind you when it's time to take a break — much like putting your phone down before bed, it's a healthy habit worth building.
Self-exclusion is worth understanding clearly — there's nothing to be afraid of. In fact, when you feel like gaming is getting out of hand, activating self-exclusion is the boldest thing you can do to protect yourself. Whether you choose 6 months or a full year, no logins or deposits are possible on your account for that entire period.
The 99cbaji support team is always ready to help with this. There's no shame in talking to us. Many of our members have been through difficult times, got help from support, and are now back to enjoying gaming within healthy limits. That journey is what responsible gaming looks like.
If you notice any of the following signs in yourself, take a moment to reflect:
These signs are not a weakness — they're signals that a little help is needed. Reach out to support right away or use the tools below.
Answer 3 questions about your gaming over the past 30 days:
1. Have you spent more than your planned budget?
2. Has gaming affected your sleep or work?
3. Have you felt a strong urge to keep playing after a loss?
Any protection limit can be activated in just a few simple steps.
Log in to your 99cbaji account. Works on mobile or desktop — whichever is more convenient.
Click the profile icon in the top right corner. Open the "Account Settings" menu.
Find the "Responsible Gaming" section within Settings. All tools are available there.
Choose your preferred tool, enter a value, and confirm. Changes take effect immediately.
Can also be done through support: If you're having trouble accessing your account or need immediate assistance, contact support. Via live chat or email, we can activate any protection measure for you — right away.
Limits can be set across three separate periods — daily, weekly, and monthly. For example: ৳2,000 daily, ৳8,000 weekly, and ৳25,000 monthly.
You can self-exclude for 6 months, 1 year, or permanently. A permanent exclusion cannot be appealed for a minimum of 5 years.
Get an alert after 30 minutes, 1 hour, or a custom duration. You can also enable automatic logout once the time is up.
View your monthly spend, total time played, and win/loss comparison — all laid out in graphs and figures.
99cbaji is more than just a gaming platform — we genuinely care about the wellbeing and happiness of our members. That's why responsible gaming sits at the core of our business model.
"We promise that on 99cbaji, entertainment always comes first. We never want to profit at the expense of our members' wellbeing. If you need help, we're here — no judgment."
You don't have to face this alone. We're here.
The fastest way to get help. Start a chat anytime on the site or app. Talk in Bengali — you'll get a response right away.
Email us if you'd like to share more details. You'll usually hear back within 2–4 hours. You're never required to share anything you're not comfortable with.
If you want to stop everything right now, enable self-exclusion from Settings. Or tell support — we'll lock your account instantly.
Asking for help takes courage — it's not a weakness. 99cbaji's support team is trained and compassionate. How much you share is entirely up to you.
All responsible gaming protection tools are completely free to use. They don't reduce any of your benefits. They're here for you — to keep you protected.
Gaming within limits at 99cbaji is still plenty of fun. Register, set your safety limits, then enjoy.